Effective date: October 10, 2026
PersonalitySite.com is operated by Endtek LLC, Spokane, Washington, United States. Customer support: https://personalitysite.com/contact?topic=report.
Our products and prices
Assessments and primary results are free. Full reports are personalized digital PDF documents for one completed assessment result, with additional interpretation, relevant chapters, and practical reflection guidance. The current full-report price is USD 2.99 per report, paid once. There is no subscription or recurring report charge. The current product description and price are shown at https://personalitysite.com/reports-and-pricing and on the result page before checkout. Complete an assessment, review your free result, and choose the optional full report to purchase it through Stripe. A displayed product description is not a completed purchase.
Digital delivery
After a successful payment is confirmed by the payment processor, the site generates your PDF and makes it available through the private report page. Report generation may take time; the report page shows its status and provides the download when ready. There are no physical goods or shipping fees. If you cannot obtain your report or a download fails, contact support with the order reference so we can investigate delivery or process an eligible refund. We do not promise a fixed generation or support-response time.
Saved access and sharing
An account lets you save access to your own assessment results and eligible reports across devices. Guest access depends on the browser used; save your result to a verified account before clearing browser data or switching devices. Keep a downloaded copy if you need it later. Results and reports are private until you separately create a sharing link. Revocation or expiry stops future access through that link and cannot recall downloaded copies. Contact support for lost access using your account or purchase email and a non-sensitive order reference.
Refund eligibility
We provide refunds for duplicate charges, failed report delivery, or an incorrect report. To request a refund, use the contact form and choose Detailed reports. Include your order reference, purchase email, approximate date and amount, and a short description of the issue. Do not send payment-card numbers, bank credentials, passwords, or your full assessment answers. We review the purchase and issue eligible refunds through the payment processor to the original payment method. The processor and your bank control when the refund appears on your statement. Other completed digital-report purchases are final, subject to applicable consumer rights.
Questions, disputes and cancellation
Contact support if you do not recognize a charge or believe a report or payment is incorrect. We will review the order and delivery records. You may leave checkout before completing payment. Once payment is completed, report generation begins and the refund conditions above apply. There is no ongoing report subscription to cancel. A succeeded refund or payment dispute can remove future access to the purchased report and its private sharing links. This policy does not limit rights under applicable law or prevent you from contacting your payment provider about a disputed charge.
Payment information
Payment details are handled through Stripe when checkout is available. PersonalitySite stores order references, payment status, amount and currency, and report access records rather than your full card number. Assessment and report limitations, account use, and personal sharing are described in our Terms of Use and Privacy Policy.